An AI trainer for general fitness. Not a clinician.
This page tells you exactly what WorkoutPartna will and will not do, when to stop and call a doctor, and how we handle your data. Read it before you start training.
What we will and will not do
Our safety guardrails.
The product is designed around these rules. They are baked into the AI prompt, not just policy on a page.
We do not diagnose or treat medical conditions
We are not a doctor, PT, dietitian, or emergency service. We do not interpret symptoms, prescribe medication, or replace clinical care.
Red-flag symptoms stop your workout
If you report chest pain, fainting, severe shortness of breath, sudden injury, neurological symptoms, dangerous pain, or pregnancy complications, the AI stops generating training and tells you to seek medical care.
Plans default to the smallest effective workout
When sleep, soreness, stress, or recovery are poor, the AI prefers shorter recovery sessions, mobility work, or zone-2 cardio over heavy training. Progress only when readiness supports it.
Equipment + injury constraints are respected
Workouts only use what you say you have. Injuries and limitations you list never appear in your plan unless the movement is explicitly safe for them.
No shame, no fixed schedule
Missed days do not trigger penalties or guilt language. We restart cleanly. Reply SKIP and tomorrow we reset.
You can stop anytime
Reply STOP to opt out of all texts. Cancel your subscription in one tap. We will not retain you with dark patterns.
Talk to a clinician first if…
Get medical clearance before starting.
Most healthy adults can safely begin moderate exercise without seeing a doctor first. If any of these apply to you, talk to a healthcare professional before starting training — with us or anyone.
- You have a heart condition or have had a cardiac event
- You feel chest discomfort during physical activity
- You experience dizziness, fainting, or balance problems
- You have a bone or joint problem that could be worsened by activity
- You are pregnant or recently postpartum
- You are recovering from surgery, illness, or injury
- You take medication for blood pressure, heart, or seizure conditions
- You have any other medical reason to be cautious about exercise
When in doubt, get cleared. The American Heart Association notes that healthy adults generally do not need a clinician's clearance to begin moderate activity, but adults with chronic or other conditions should consult a health professional about whether regular activity is appropriate.
If this happens, stop immediately
Stop the workout and call for help.
Training discomfort is normal. These signs are not. Stop, sit down, and seek medical attention.
- Chest pain, pressure, or tightness
- Severe shortness of breath beyond normal training discomfort
- Dizziness, fainting, or sudden confusion
- Sudden severe headache or vision change
- Numbness or weakness in an arm, leg, or face
- A sudden sharp injury, popping sensation, or inability to bear weight
- Any symptom that feels wrong or unfamiliar to you
If you are having an emergency, call 911 (or your local emergency number) immediately. Do not wait, do not text us first, do not finish the workout.
Privacy and data
How we handle what you share.
We collect only what we need to personalize your training and send your messages.
Encrypted in transit and at rest
TLS in transit, encrypted database and backups.
Server-side secrets only
AI and SMS provider keys never leave our servers and are not exposed to the client.
Least-privilege access
Admin tools and customer support see only what is needed to help you.
You can delete your account
One request and we remove your personal data. Some records (billing, consent timestamps) are retained as required by law.
For the full details, see our Privacy Policy, Terms, and Health & Liability Acknowledgment.
Questions?
Reach out anytime.
Safety concerns, medical questions about whether the product is right for you, or anything else — we read every email.